Respite Care Service

SurryCountycouncilLogo        NHS-Logo

Our respite care service, which is primarily funded by Surrey County Council and the NHS, provides Carers with a 3 hour weekly respite break. This usually takes place on the same day and at the same time each week. We try to ensure that the same Carer Support Worker (CSW) attends each visit so that the family gets to know them and in turn the CSW has a clear understanding of the family’s needs.

“Crossroads is my life-saver. My care worker allows us to carry on caring”.

One-to-one care is provided at home.  If appropriate, we may take the person who is cared for out into the Community whilst the Carer takes a break. This might be to go shopping, to feed the swans or to enjoy one of their favourite leisure pass times. Our Carer Support Workers undertake activities which improve the quality of the cared for person’s life such as:

    • Outings where appropriate, based on an individual’s choice.
    • Meal, drink preparation and light domestic duties.
    • Chatting, reading to the cared for person & playing games.
    • Personal care such as washing, dressing & toileting.
    • Health care procedures such as wound care, continence management.

All of our CSW’s work to a detailed care plan constructed by a Care Co-ordinator. This document is regularly updated to ensure a tailored service is provided and a standard of excellence is maintained.

As the number of Carers needing our support increases, we rely on vital donations from our generous supporters to provide essential short breaks. At the moment, demand for these specialised services, exceeds supply so there is a waiting list for this service.

For more information on our respite care service or to put your name on the waiting list please contact our office.