Why choose us

  • Pyrford-5We take a personalised approach to care and all services are based around individual needs.
  • We have over 200 professional Carer Support Workers (CSWs) who each receive over 45 hours of training.
  • We have over 30 years caring experience and we look after approximately 2,000 clients.
  • We are committed to sending the same Carer Support Worker to families each week, providing continuity of care, trust and emotional support. This is especially helpful with dementia patients.
  • We invest more time than other organisations in the initial assessment to get a detailed picture of what is required. All of our Carer Support Workers follow a structured Care Plan which is set out by one of our Care Co-ordinators at an initial assessment that is reviewed regularly.
  • We are regulated by Care Quality Commission (CQC), Ofsted and Crossroads own measuring tool CROQUET.


Our Values

  1. We will always put the interests of Carers and the people for whom they care above all other considerations.
  2. We will always respect their individuality, dignity, choice, independence and safety.
  3. We will embody professionalism with a human face.
  4. We will be flexible and innovative to extend our service.