Our history


As a registered charity (Charity Registration Number 1125048) Crossroads Care Surrey are proud to have been supporting Surrey Carers for over 30 years.

Crossroads Care started in 1973 in Rugby, named after the soap opera ‘Crossroads’ which was shown by the production company, ATV from 1964 until 1988.

The soap ran a story line that involved Meg Richardson, caring at home for her disabled son Sandy. The story provoked a lot of interest from real Carers who highlighted the lack of support for unpaid people looking after their loved ones. As a direct result, in 1974 ATV donated £10,000 to set up the first Crossroads scheme in Rugby to support Carers and their families.

It has now been over 40 years since Crossroads Care began supporting Carers- and we’ve come a long way since the days that made it synonymous with the former television soap opera.

Before February 2009 there were 6 Crossroads Schemes in Surrey covering all of the county apart from the Runnymede district. Some of these schemes had been in existence for 30 years. In 2009 the 6 Surrey branches decided to merge into one named Crossroads Care Surrey.

The company Surrey Crossroads Care was established on 2 July 2007 but changed its legal name to Surrey Crossroads on 18 February 2008.This company was set up as the recipient company for the merger.

The merger itself formally took place on 1 February 2009 and during this year the transfer of all assets occurred.

In 2011 we decided to have the trading name Crossroads Care Surrey following instruction from the Crossroads Association (now Carers Trust). However our legal name for Companies House and Charity Commission remains Surrey Crossroads which is why this is referred to in the annual report and accounts.

During 2015 we combined our three offices which were spread across the county and moved into one office located in Leatherhead.