What is an unpaid Carer?

“With a 24 hour caring role you feel isolated and out of touch with the outside world. Having the support (of Crossroads Care Surrey) gives both the Carer and cared for something to look forward to. Both of us benefit”.

If you’re one of the 108,000 people in Surrey who look after a friend or relative that cannot manage without your support, then you are an unpaid Carer. Whether you are caring for someone affected by a long-term illness, health condition or disability, Crossroads Care Surrey can offer the support that you need.

Not only do we understand the invaluable job that you do, we also appreciate the impact that being on call, 24/7 for many years, can take on your own health.

Our highly trained Carer Support Workers will take over your caring responsibility for a few hours each week to give you a break. Our Carer Support Workers follow a detailed Care Plan giving you peace of mind that your loved one is being given the best possible care. Many unpaid Carers use their break to go shopping, meet with friends, look after their own health needs, or simply focus some uninterrupted time on other relatives in the family.


A profile of Caring in Surrey

  • 3 in 5 of us will take on a caring role at some point in our lives.
  • The peak age for caring is 45 – 65 which is typically working age.
  • Surrey’s population profile is aging requiring more families and friends to become carers.
  • 1 in 5 people will give up work to take on a caring role.
  • 83% of Carers reported that caring has had a negative impact on their physical health[i].
  • 87% of Carers reported that caring has had a negative impact on their mental health[ii].
  • 17% of Carers provide more than 50 hours of care each week.
  • Giving Carers a short break reduces admissions to hospital and residential care.
  • The economic value of the contribution made by every Carer in the UK is equivalent to £18,473.[iii]